Last Updated: April 2, 2026

OVERVIEW

VOID PACKS operates this store and website, including all information, content, features, tools, products, and services, to provide you, the customer, with a carefully selected shopping experience (the “Services”). VOID PACKS is powered by Shopify to enable the delivery of these services to you.

The following terms and conditions, along with all policies referenced herein (collectively, the “Terms of Service” or “Terms”), explain your rights and responsibilities when using the Services. Please read these Terms of Service carefully as they contain important information regarding your legal rights and cover areas such as disclaimers of warranties and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage. To use the Services, access our online stores, or purchase any products, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to accurately represent our products and services in our online stores. However, depending on the type of device and settings you use to access the store, colors or product appearance may vary on your screen. We do not guarantee that the quality or appearance of products or services will meet your expectations or be identical to the images shown. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. VOID PACKS reserves the right to accept or reject your order for any reason at its sole discretion. An order is not considered accepted until confirmed by VOID PACKS. Your payment must be received and processed before an order can be accepted. Once an order is accepted, VOID PACKS may be unable to accommodate cancellation requests. Returns or exchanges are subject only to our Refund Policy. You represent and warrant that the products purchased are for personal or household use and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. Unless otherwise stated, advertised prices do not include taxes, shipping, handling, or import duties. You agree to provide current, complete, and accurate purchase and account information for all transactions. You represent and warrant that (i) the credit card information provided is true and complete, (ii) you are authorized to use such card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay all charges incurred at the posted prices.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processes, or events beyond our control. Risk of loss and title for the products pass to you upon our delivery to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, images, graphics, product reviews, video, and audio content, are the property of VOID PACKS, its affiliates, or its licensors and are protected by US and foreign patent, copyright, and other intellectual property laws. You may use the Services only for personal, non-commercial use. Any unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by VOID PACKS.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools which we neither monitor nor have any control over. We provide access to such tools ”as is” and “as available” without any warranties or endorsements. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials. Any loss or damage arising from your use of third-party websites, products, or services is not our responsibility.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

VOID PACKS is powered by Shopify, which enables us to offer the Services to you. However, any sales or purchases made are directly between you and VOID PACKS. You acknowledge that Shopify is not responsible for any aspect of the sale and you release Shopify and its affiliates from all claims and liabilities arising from your transactions with VOID PACKS.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy, and certain information may also be subject to the Shopify Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

SECTION 11 - FEEDBACK

If you provide any feedback, ideas, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute such feedback for any purpose. We are under no obligation to maintain feedback in confidence or pay compensation for it. We reserve the right to monitor, edit, or remove content that we determine to be unlawful or offensive.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information in the Services that contains typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may only access the Services for lawful purposes. You are prohibited from using the Services for any illegal or malicious purpose, to violate intellectual property rights, to harass or defame others, to submit false information, or to transmit viruses. We reserve the right to terminate your account for violating any prohibited uses.

SECTION 14 - AGENTS (AI & AUTOMATED TOOLS)

14.1 This section applies if you use or authorize an Agent (software or service performing autonomous actions) to interact with the Services. 14.2 No Agent may access the Services unless it identifies itself at all times and complies strictly with the requirements in Section 14.4. 14.3 We may limit how an Agent accesses or interacts with the Services. 14.4 Agents must: (i) identify as an Agent in all HTTP/HTTPS requests, (ii) not mask their automated nature by mimicking human behavior, (iii) respond accurately to human-verification requests, and (iv) not circumvent any access restrictions.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. Sections regarding Intellectual Property, Feedback, Disclaimer of Warranties, Liability, and Indemnification shall survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY VOID PACKS, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, VOID PACKS, ITS DIRECTORS, EMPLOYEES, OR AFFILIATES, AND SHOPIFY, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless VOID PACKS and Shopify from any claims, losses, or demands (including legal fees) made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

SECTION 20 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us constitute the entire agreement and understanding between you and us, superseding any prior agreements or proposals.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without notice or your consent.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where VOID PACKS is headquartered. You and VOID PACKS agree to the jurisdiction of the federal and state/regional courts in that area.

SECTION 23 - HEADINGS

The headings used in this agreement are for convenience only and do not limit these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: TOOC LTD (VOID PACKS)

Email: voidpacksofficial@outlook.com

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Phone: +1 (480) 992-9598 (sms support)

Company Number: 17130318